Frequently asked questions to help you buy a voucher, a gift box or an item - LE TERMINUS
Are gift boxes sent immediately after purchase?
Yes, your gift box is sent immediately after purchase in digital format. The lucky recipient can then book their dates at our establishment LE TERMINUS.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our gift boxes directly on our e-commerce website. We invite you to check the availability of the boxes in-store at our establishment LE TERMINUS.
Can the gift check be sent directly to the beneficiary without showing the amount?
You can send the gift check directly to the recipient without them knowing the amount. To do this, select the 'Hide the amount' option when placing your order on our LE TERMINUS website.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to have your gift box sent by email, by mail, or opt for in-store pickup directly at our establishment LE TERMINUS.
Can I buy multiple gift boxes online for different people?
You can certainly purchase multiple gift boxes online for different people. Each box will be customized according to your wishes and sent directly to the lucky recipient, who can then book their stay dates at the restaurant LE TERMINUS.
How do I create a group fund and invite people?
To create a group gift and invite friends and family to offer a LE TERMINUS gift box, select the dedicated option during your purchase. You can then share the group gift via email or link, and participants can contribute to the purchase of a gift box for a gastronomic stay or a night in an apartment hotel with a private jacuzzi.
How can I choose the amount for a gift card?
You can freely choose the amount of your LE TERMINUS gift voucher, valid at the restaurant, the boutique, and the hotel apartments. Simply select the amount that fits your budget when purchasing.
How can I log in to my account?
To access your account on our website, use the email address and password you chose during registration. If you have forgotten your password, use the reset option available on the login page. Enjoy your experience with LE TERMINUS.
How can I empty my cart?
To empty your cart, go to the top right of the page and click on the cart icon, then on the 'Empty Cart' button. Enjoy your shopping experience at LE TERMINUS.
Can I purchase multiple gift vouchers at the same time?
You can certainly purchase multiple gift boxes at the same time. They will all be included in your order and you can give them to your loved ones so they can enjoy the unique experience of the restaurant LE TERMINUS.
How do I remove a gift box from my cart?
To remove a box from your cart, click on the delete icon next to the concerned item. You can also empty your entire cart using the dedicated option at our establishment LE TERMINUS.
How do I purchase or give a gift box?
To offer a LE TERMINUS gift box, choose your box, add it to your cart, and personalize it with a message before finalizing your order. The lucky recipient can then book their dates directly with the LE TERMINUS establishment.
Can we give a gift certificate and let the recipient choose the experience?
Absolutely, our open-ended gift certificates allow the recipient to choose freely among our restaurant, boutique, or apartment-hotel offers. They can thus enjoy a gastronomic or relaxation experience according to their wishes, at our establishment LE TERMINUS.
Can I modify or cancel my order?
Modifications or cancellations to your gift box order depend on the reservation conditions of our establishment LE TERMINUS. You can book your dates with us and fully enjoy your experience.
Is the gift box customer service reachable by email?
You can email us at the address indicated on our website for any questions regarding your gift box. We commit to responding within 48 business hours, at our establishment LE TERMINUS.
Is the gift box customer service reachable by phone?
LE TERMINUS customer service is available by phone from Monday to Friday, 9 AM to 6 PM, as well as by email and online form.
Can I check the status of my gift box online?
You can track the status of your gift box online via your personal space on our website. Log in with the credentials provided at the time of purchase to access this information at our establishment LE TERMINUS.
Is there an online chat available for questions about gift boxes?
An online chat is available on our website to answer your questions about gift boxes. Opening hours are from Monday to Friday, 9 AM to 6 PM, at our establishment LE TERMINUS.
Is there a dedicated customer service for gift boxes?
The restaurant Le Terminus provides customer service for any questions regarding your gift box. You can get help by phone, email, or through our website. Enjoy your experience at our establishment LE TERMINUS.
Is there a dedicated FAQ for gift boxes?
This FAQ will guide you on how to use your Le Terminus Ruoms gift box. You will find information about its validity, usage in our restaurant, boutique, or apart-hotels, as well as tips to fully enjoy your experience at our establishment LE TERMINUS.
Is spa access included in my gift box?
Access to the spa is not included in the gift boxes offered by LE TERMINUS. However, you can enjoy an apartment-hotel with a jacuzzi on a private terrace, depending on the chosen gift box.
Does the recipient of a gift box have access to the same services as other customers?
The recipient of a gift box has the same services as other customers, such as dining, the wine cellar, and the hotel apartments, according to the conditions of the establishment LE TERMINUS.
Is the detail of the services included in my gift box specified?
The services included in your gift box are detailed in the box itself or in the information booklet that comes with it. You will find the terms to enjoy your stay, your meal, or your night in an apartment hotel with a private jacuzzi, depending on the option chosen. LE TERMINUS.
Is parking included in my gift box?
The gift box does not include parking. You will be able to park near our establishment LE TERMINUS.
Is breakfast included in my gift box?
Breakfast is not included in the gift boxes offered by LE TERMINUS. To enjoy a complete stay, you can choose one of our apart-hotel nights, but breakfast remains an additional service to plan for.
Is special attention given to the recipient of a gift box?
The recipient of a Le Terminus Ruoms gift box will receive special attention during their reservation and stay. The establishment offers a variety of services, ranging from a gastronomic dinner to an overnight stay in an apartment-hotel with a private jacuzzi, for a memorable experience. You can thus fully enjoy the charms of Ardèche in a carefully maintained and rustic setting, typical of our establishment LE TERMINUS.
Is a welcome drink included in my gift box?
The gift boxes from Le Terminus restaurant do not include a welcome drink. Drinks are not included in the proposed menus, such as the formula menu or the menu of the day. You will be able to fully enjoy your experience at our establishment LE TERMINUS.
Should we bring towels to the Spa?
Towels are provided by our establishment LE TERMINUS so you can fully enjoy your stay.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can absolutely purchase multiple gift boxes for your employees and customize them according to your wishes. Our gift boxes are valid at the restaurant, the shop, and the hotel apartments, and you can choose from different options such as menus or nights with a jacuzzi. Take advantage of this opportunity to treat your teams to a moment of relaxation and gastronomy at LE TERMINUS.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple gift boxes for your clients and send them directly in digital or paper format. The gift boxes are sent immediately after purchase, and your clients will be able to book their dates directly with the establishment LE TERMINUS.
Do you offer preferential rates for bulk purchases?
Preferential rates are available for bulk purchases, with a customized quote based on the volume ordered at our establishment LE TERMINUS.
Do you offer an advantageous and personalized solution for works councils (CSE)?
We offer customizable gift boxes for corporate committees, with preferential rates depending on the volume ordered. The boxes are valid at the restaurant, the shop, and the hotel apartments, one of which is equipped with a privatized jacuzzi, within our establishment LE TERMINUS.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your gift box, provide your order number and the new details. Changes are possible according to the conditions of the establishment LE TERMINUS.
How can I leave a review for my gift box?
You can share your feedback on your experience at the Le Terminus restaurant by logging into your customer account. The terms for submitting reviews are detailed during your reservation, at our establishment LE TERMINUS.
How can I contact the store?
For any questions regarding your gift box, you can consult the general terms on our website or reach us by phone during opening hours. All our gift boxes are valid at the restaurant, the shop, and the hotel apartments of our establishment LE TERMINUS.
Is there a dress code for the gift box?
Le Terminus restaurant does not impose any specific dress code. You can come in a casual yet neat outfit, in harmony with the rustic and warm atmosphere of the LE TERMINUS establishment.
From what age can I get a treatment?
The minimum age to receive a treatment is not specified by the establishment LE TERMINUS.
Is it absolutely necessary to make a reservation?
To fully enjoy your gift box, it is recommended to book in advance, subject to availability. The restaurant Le Terminus welcomes you all year round in the heart of the Ardèche gorges in Ruoms.
How can one access the hotel from the airport?
LE TERMINUS is located in Ardèche, in Ruoms, 10 km from Vallon Pont d'Arc. To reach the hotel from the airport, you can use public transportation or a car rental service. The establishment LE TERMINUS is situated in the heart of the Ardèche gorges, in a building dating back to 1830.
Is the establishment accessible to people with reduced mobility?
Accessibility for people with reduced mobility depends on the facilities of the establishment LE TERMINUS.
Are pets allowed in the establishment?
Pets are allowed in our establishment LE TERMINUS, located in the heart of the Ardèche gorges in Ruoms.
Where can I find the menus?
The menus for the restaurant LE TERMINUS are available directly on the establishment's website. There, you will find the details of the offered formulas, such as the blackboard menu or the menu of the day, with the dishes and the specific conditions for each LE TERMINUS offer.
What are the hours of operation?
The opening hours of the restaurant Le Terminus vary depending on the day and the services. You can check them directly on the website of the establishment LE TERMINUS.
Is there parking available near the establishment?
LE TERMINUS has a nearby parking lot to facilitate your stay at our establishment.
What are the delivery methods for gift boxes/vouchers?
The gift boxes from the restaurant Le Terminus are sent immediately by email, in digital format. The beneficiary can then book their dates directly with the establishment LE TERMINUS.
Is postal delivery offered?
We offer the postal delivery of our gift boxes in digital format. The lucky recipient can book their dates at the establishment LE TERMINUS.
In addition to gift boxes, is it possible to order or have items delivered?
We offer only gift boxes for our establishment LE TERMINUS, but you can customize them according to your wishes. The boxes are valid for stays, restaurant meals, or even nights in an apartment hotel with a jacuzzi.
Is the gift box available in physical format?
The gift box from the restaurant Le Terminus is available in physical format. You can also choose to send it in digital form for immediate delivery. Take advantage of this offer to discover the unique universe of our establishment LE TERMINUS.
Is the box presented in a neat packaging?
Our gift boxes are presented in an elegant and careful packaging, for a pleasant and memorable unboxing experience. You can choose and customize your box according to your preferences, directly at our establishment LE TERMINUS.
Is the gift box available in a digital format (e-gift box)?
Yes, the gift boxes from the restaurant Le Terminus are available in digital format. You can choose to receive them by email for immediate delivery, and the lucky recipient can then book their dates directly with the establishment LE TERMINUS.
Can the gift box be sent directly to the recipient?
You can send the gift box directly to the recipient during your order. The box is sent in digital format, allowing immediate use at our establishment LE TERMINUS.
Do you deliver gift boxes internationally?
The gift boxes from the restaurant Le Terminus can be delivered internationally. Shipping costs and delivery times vary depending on the destination. The boxes are sent in digital format, allowing the recipient to book their dates directly with the establishment LE TERMINUS.
What are the delivery times for gift boxes by mail?
The gift boxes from Le Terminus restaurant are available in digital format and sent immediately after purchase. For postal delivery, the timeframes vary depending on the destination. The gift boxes are valid at the restaurant, the shop, and the appart-hotels of Le Terminus Ruoms.
Is it possible to schedule a delivery date?
You can choose the shipping date of your gift box during your order. The boxes are sent in digital format, and the recipient can then book their dates at our establishment LE TERMINUS.
Is express delivery available?
The delivery of your gift box is immediate in digital format. The lucky recipient can then book their dates directly with our establishment LE TERMINUS.
How can I track my order?
You can track your order by logging into your account on our website. The Terminus gift boxes are sent immediately in digital format, allowing the recipient to book their dates directly with the establishment LE TERMINUS.
Can I receive my gift box by email or mail?
Your Le Terminus Ruoms gift box can be sent by email or by mail, depending on your choice. The digital format is sent immediately, allowing you to quickly offer it to your loved ones. Take advantage of this opportunity to discover the unique universe of our establishment LE TERMINUS.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher is immediate for digital sending. For physical delivery, it is usually 2 to 5 business days depending on your location. All our gift boxes are available at our establishment LE TERMINUS.
If I cancel my reservation, is my gift box still valid?
In case of cancellation, your gift box for LE TERMINUS remains valid. You can use it for a new reservation according to the establishment's conditions.
Can my gift box be extended if not used?
The extension of your gift box depends on the validity conditions indicated at the time of purchase. At LE TERMINUS, we invite you to check these conditions to know the possibilities for extension.
Can my gift box be exchanged for another service?
Your gift box can be exchanged for another service depending on availability and the conditions of the establishment LE TERMINUS.
Can I cancel my reservation made with a gift box?
The cancellation of a reservation made with a gift box depends on the reservation conditions at the time of purchase. You can enjoy our restaurant, our wine shop, or our hotel apartments, one of which is equipped with a private jacuzzi, at our establishment LE TERMINUS.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box depends on the availability and conditions of the LE TERMINUS establishment.
Is there a cancellation period for gift box reservations?
The cancellation period for reservations made with a gift box depends on the conditions specified at the time of purchase. You can enjoy our restaurant, our wine shop, or our apart-hotels, one of which is equipped with a private jacuzzi, at our establishment LE TERMINUS.
Is it possible to reschedule without fees with a gift box?
The date of your gift box can be postponed depending on the availability at our establishment LE TERMINUS.
Can I convert my gift box into a gift card?
The gift boxes from the restaurant Le Terminus cannot be converted into gift checks. You can use them to book a gastronomic experience, an overnight stay in an apartment hotel with a jacuzzi, or a relaxing moment in our wine cellar. Enjoy your gift box at our establishment LE TERMINUS.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
LE TERMINUS offers special gift boxes for events like Valentine's Day, Christmas, or weddings. You can discover these offers online on our website, with options tailored to each occasion. Enjoy these unique moments at our establishment LE TERMINUS.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
We offer gift sets suitable for various occasions, such as birthdays or gatherings with friends, for unforgettable moments at our establishment LE TERMINUS.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes offered by LE TERMINUS are official and guaranteed without intermediaries. You thus benefit from the best rate directly from the establishment, with secure payment and immediate digital delivery. Take advantage of this opportunity to offer an authentic experience in our restaurant, our wine shop, or our hotel apartments in Ardèche.
Are the services included in the gift boxes identical to those consumed on site?
The services offered by LE TERMINUS gift boxes are identical to those you can enjoy or use on site, whether for a meal at the restaurant, an overnight stay in the hotel apartments, or a visit to the wine shop. The specific conditions of each box are detailed at the time of purchase, allowing you to choose with full knowledge. Fully enjoy the unique experience offered by LE TERMINUS in Ardèche.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
The exchange of services depends on the availability and conditions of the establishment LE TERMINUS.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible to settle a gift box. The terms are specified during purchase on our official LE TERMINUS website.
Is online payment secure?
Online payment for your gift box is secure on our LE TERMINUS platform.
Is payment via group or shared payment possible?
Payment via group or shared funds is not available at the moment. You can pay for your gift box by credit card, bank transfer, or PayPal when placing your order at our establishment LE TERMINUS.
Are your gift boxes exclusive creations, specifically designed by your establishment?
The LE TERMINUS gift boxes are specially designed to offer a unique experience in the heart of the Ardèche gorges. They allow you to enjoy a gourmet meal, an overnight stay in our apart-hotels, or a tasting in our wine shop. These boxes are available in several options to suit all budgets and desires, at our establishment LE TERMINUS.
Is it possible to pay in installments?
The option to pay in installments is not mentioned as being available for the purchase of gift boxes in our establishment LE TERMINUS.
Is the payment deducted immediately upon ordering?
Yes, the payment is debited immediately when you order your gift box. You then receive a digital gift box that the lucky recipient can use to book their dates at our establishment LE TERMINUS.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative mandate for the purchase of gift boxes at the restaurant Le Terminus Ruoms.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
Payments for Le Terminus restaurant gift boxes are secured by a certified provider compliant with PCI DSS standards, ensuring the protection of your banking data. You can thus offer a moment of exception in our establishment LE TERMINUS with complete peace of mind.
When purchasing a gift box, do I keep the history of my orders?
Yes, you can view your order history in your customer account on our website. LE TERMINUS gift boxes are valid at the restaurant, the shop, and the apartment-hotels.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
You can pay for your purchase by credit card, PayPal, Apple Pay, or Google Pay. The gift box is valid at the restaurant, the shop, and the hotel apartments of our establishment LE TERMINUS.
Can I receive an invoice after my purchase?
You will receive an invoice by email after your purchase at LE TERMINUS. You can also find it in your customer account on our website.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box by Visa, Mastercard, or American Express credit card. The payment is secure and goes directly to the establishment LE TERMINUS.
Can a promotional code be used?
You can use a promotional code when purchasing your gift box. Check its validity and usage in the general terms and conditions of our establishment LE TERMINUS.
What payment methods are accepted for purchasing a gift box?
For the purchase of your gift boxes, we accept payments by credit card, PayPal, and bank transfer. All payments are secure, and you immediately receive your gift box in digital format. Enjoy the unique experience of our establishment LE TERMINUS.
Do you accept vacation checks?
We accept vacation checks for the purchase of our gift boxes, according to the conditions of the establishment LE TERMINUS.
Is it possible to add a personalized message to the gift box?
You can customize your gift box by adding a message during your order. This message will be included with the gift box you are giving. Take advantage of this attention to make your gift even more unique at LE TERMINUS.
Can we add options to your gift box offers?
The gift boxes from Le Terminus restaurant can be customized to your liking, with various options depending on the offers. The open-amount gift certificates are valid at the restaurant, the shop, and the hotel apartments, while the menus and stays include specific services such as the jacuzzi. Le Terminus Ruoms.
Do you offer premium packaging for gift boxes sent by mail?
To enhance your gift box, we offer premium wrapping options when you place your order online. This way, you can give your loved ones an exceptional moment at our establishment, LE TERMINUS.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can customize your gift box with a message to mark a special occasion like a birthday or a wedding. The Terminus restaurant's gift boxes allow you to choose and customize according to your wishes to offer a unique moment to your loved ones.
How do I request a refund for a gift box purchased online?
To request a refund, have your order number and purchase conditions ready. Refunds depend on the conditions of the establishment LE TERMINUS.
If a paper gift box is lost, can you issue a new one?
In case of loss of your Le Terminus Ruoms gift box, a duplicate can be sent to you subject to availability. The Le Terminus Ruoms gift box is valid at the restaurant, the shop, and the apartment-hotel.
Can partially used gift boxes be refunded?
Partially used gift boxes from the restaurant Le Terminus cannot be refunded. The terms of use are specified at the time of purchase and on the box itself.
Is it possible to exchange a gift box for another of equivalent or higher value?
It is possible to exchange a gift box for another of equal or greater value, subject to the conditions of the establishment LE TERMINUS.
Does the right of withdrawal apply to the purchase of a gift box?
The gift box from the restaurant Le Terminus Ruoms is non-refundable and non-exchangeable, as it is a service. Therefore, the right of withdrawal does not apply to its purchase. You can offer this gift box with peace of mind, with the guarantee of making your loved ones happy in our establishment LE TERMINUS.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of a gift box that has already been sent depends on the purchase conditions. At LE TERMINUS, gift boxes are valid at the restaurant, the shop, and the apartment-hotels, and can be customized according to your wishes.
What should I do if the received box is damaged or contains an error?
If the gift box you received is damaged or contains an error, please let us know with a photo as soon as possible. We will process your request quickly according to the conditions of the establishment LE TERMINUS.
Can I get a refund for a gift box if I change my mind after purchase?
The refund of a Le Terminus gift box depends on the general terms and conditions of sale. These terms are available on the box's description page, and you will find all the necessary information regarding refunds there. Le Terminus.
What happens if the recipient couldn't use the gift box before its expiration date?
If the beneficiary was unable to use their gift box before the expiration date, it can no longer be used. To avoid any disappointment, it is advisable to check the conditions of the establishment and plan the reservation in time at our establishment LE TERMINUS.
Is a voucher issued if the gift box is not used?
In case of non-use of the gift box, a credit may be issued according to the specific conditions of the establishment LE TERMINUS.
How can I redeem the cashback?
To use your gift box, you can book directly with the establishment LE TERMINUS by following the instructions indicated on the box. The funds are valid at the restaurant, the shop, and the hotel apartments.
What is the processing time for a refund after I make a request?
The refund deadlines for your LE TERMINUS gift box depend on the purchase conditions. We invite you to check the details of your order for more information.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
Gift boxes purchased for LE TERMINUS are neither exchangeable nor refundable. Cancellation of a reservation made with a gift box is possible according to the conditions specified at the time of purchase.
Are there any dates excluded for gift boxes?
Yes, certain dates may be excluded for gift boxes, particularly holidays and depending on availability. Check the available dates when making your reservation at the restaurant LE TERMINUS.
Is booking with a gift box subject to availability?
The reservation with a gift box is subject to the availability of the establishment LE TERMINUS. We recommend booking quickly to fully enjoy your experience.
I've lost my password to log into my account, what can I do?
To reset your password, click on the 'Forgot Password' link on the login page. You will receive an email to create a new password and access your LE TERMINUS account.
Do I need the gift box number to make a reservation with a gift box?
To book with your gift box, you will need the number that is included. This number is required to validate your reservation at the restaurant LE TERMINUS.
Can I use my gift box on the weekend?
The use of your gift box on the weekend depends on the availability of the LE TERMINUS establishment. The restaurant is open all year round, but it is advisable to check the exact dates when making a reservation.
Can I use my gift box on holidays?
The gift boxes from Le Terminus restaurant can be used according to availability, except on public holidays. To fully enjoy your experience, book your dates keeping this information in mind. Le Terminus.
Can I freely choose my dates with a gift box?
With a gift box, you can book your stay dates according to the establishment's availability. The box is valid all year round for a gastronomic experience or a night in an apartment hotel with a private jacuzzi. Enjoy your stay at the restaurant LE TERMINUS.
Can I book online with my gift voucher?
To book with your gift box, you can choose your dates directly with the establishment LE TERMINUS.
Can I make a reservation by phone with my gift box?
Booking by phone with your gift box is possible according to the conditions of the establishment LE TERMINUS.
Can I make a reservation by email with my gift box?
Email reservation with your gift box is possible at the restaurant LE TERMINUS. The establishment offers stays, gourmet meals, and nights in apartment-hotels with jacuzzi right in the heart of the Ardèche gorges, in Ruoms.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, according to the conditions of the establishment LE TERMINUS.
Does my gift box cover the entire service?
Your gift box covers the service mentioned on your exchange voucher. Any additional charges, such as drinks or extra options, are at your expense. Enjoy your experience at the restaurant, in our aparthotels, or at the LE TERMINUS boutique.
Is my gift box personalized?
Your gift box is nominative and personalized with the name of the beneficiary indicated at the time of purchase. You can enjoy your gift box at the restaurant, at the shop or in our hotel apartments at LE TERMINUS.
Can my gift box be used all at once?
Your gift box can be used in a single visit at the restaurant, the shop, or the hotel apartments of our establishment LE TERMINUS.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid only at the restaurant, the shop, and the hotel apartments of our establishment LE TERMINUS.
Is my gift box valid in only one establishment?
Your gift box is valid at the restaurant, the shop, and the hotel apartments of our establishment LE TERMINUS.
Is an upgrade possible with an additional fee using my gift box?
The upgrade of your gift box depends on the availability and conditions of the establishment LE TERMINUS.
Can someone else use my gift box?
The gift box is personal and can only be used by the designated beneficiary. It is valid at the restaurant, the shop, and the hotel apartments of our establishment LE TERMINUS.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be required when using your gift box depending on the services chosen. The terms are specified at the time of booking at our establishment LE TERMINUS.
Is an ID required upon arrival when using a gift box?
An ID may be requested upon your arrival when using your gift box at the restaurant LE TERMINUS.
Do you accept pets?
The presence of pets depends on the establishment's conditions. We invite you to check directly with the hotel or restaurant LE TERMINUS.
How do I proceed with reserving my gift voucher?
To reserve your gift voucher, log in to your account and choose your stay or meal dates according to availability. The reservation conditions are specified at the time of purchase, at our establishment LE TERMINUS.
Do I need to create a customer account to purchase a gift box?
You do not need to create a customer account to purchase a gift box. You can place an order as a guest, directly at LE TERMINUS.
Is my gift card divisible? Can I use it multiple times?
Your gift certificate can be used in multiple occasions at our establishment LE TERMINUS, whether at the restaurant, the shop, or for the hotel apartments.
What are the check-in and check-out times?
The arrival and departure times are specified when booking your stay at our establishment LE TERMINUS.
What services are included in a gift certificate?
The services included in a LE TERMINUS gift voucher depend on the chosen box set. You can use it for a meal at our restaurant, a stay in our hotel apartments, or for purchases at our wine shop. Enjoy the unique experience offered by LE TERMINUS.
What is the difference between a gift box and a free amount voucher?
A gift box from the restaurant Le Terminus allows you to choose from predefined experiences such as an overnight stay in an apartment hotel with a jacuzzi, a gastronomic menu, or a wine selection. On the other hand, a voucher with a free amount offers you the flexibility to pay for a service of your choice, up to the selected amount, whether it's for a meal, a stay, or a purchase at the boutique. Take advantage of these options to discover the flavors and services of our establishment LE TERMINUS.
Are the terms of use clearly stated?
The terms of use for our gift boxes are clearly stated on our website. You can consult them before your purchase to offer a gastronomic stay or a night in an apartment hotel with a jacuzzi at our establishment LE TERMINUS.
How do I use a gift box during booking?
To use your gift box, book directly with the establishment by mentioning your unique code. Your gift box is valid for one night in an apartment hotel with a jacuzzi, a menu or a gift certificate with a free amount, redeemable at the restaurant, the shop or the apartment hotels LE TERMINUS.
Can the gift box be transferred to a third party?
The gift box from the restaurant Le Terminus can be given to a third party. Simply indicate the recipient's name when placing the order or specify this wish upon receipt of the box. The recipient can then book their dates directly with the establishment LE TERMINUS.
Can the validity of a gift box be extended or renewed?
The extension or renewal of a gift box's validity depends on the establishment's conditions. At LE TERMINUS, you can offer a gift certificate with a free amount valid at the restaurant, the boutique, and the apart-hotels, one of which is equipped with a private jacuzzi.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent to you according to the purchase conditions, at our establishment LE TERMINUS.
What is the validity period of a gift box?
The gift boxes from Le Terminus restaurant are valid for 1 year from the date of purchase. This period of validity allows the lucky recipient to fully enjoy their gastronomic experience or stay at our establishment LE TERMINUS.
Are children allowed?
Children are welcome at the Le Terminus restaurant, which offers inventive and delicious cuisine in a rustic and well-kept setting right in the heart of the Ardèche gorges. You can also enjoy the apart-hotels, one of which is equipped with a private jacuzzi, for a pleasant family stay. Le Terminus Ruoms.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
If the beneficiary does not spend the entire value of the gift box, the remaining balance is lost. In case of exceeding the value, an additional payment is required, according to the conditions of the establishment LE TERMINUS.
Is the spa access private?
The 'One Night in Apartment Hotel + Jacuzzi' package at our establishment LE TERMINUS includes a jacuzzi on a private terrace.
What types of gift boxes do you offer?
We offer gift boxes for stays in apart-hotels, gastronomic experiences, and relaxing moments with jacuzzi. You can give a gift voucher with a free amount, valid at the restaurant, at the shop or for a night in an apart-hotel, or even a gastronomic menu. Discover our offers to please your loved ones or treat yourself at LE TERMINUS.